Privacy Policy

Effective Date: 01/01/2024

At Roofing Done Right, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable privacy laws and regulations.

1. Introduction

Roofing Done Right values your privacy and strives to protect your personal information. This Privacy Policy explains how we collect, use, and secure the data you provide when engaging with our services, whether through our website, in-person consultations, or other methods of communication.

2. Types of Information Collected

We may collect the following types of personal information from our customers:

Full name
Email address
Phone number
Mailing address
Job site address
Any other information voluntarily provided by you (e.g., project preferences, feedback)

3. How Information is collected

Roofing Done Right collects personal information in several ways, including:

When you contact us via our website or through email
When you provide information during phone conversations or in-person meetings
Through online forms, quote requests, or contract agreements
When you voluntarily participate in surveys or provide feedback
Through cookies and similar tracking technologies when you visit our website (where applicable)

4. Purpose of Data Collection

We collect personal information for the following purposes:

To provide and improve our services, including roofing consultations and project management
To respond to customer inquiries and requests for quotes
To manage appointments and project schedules
To send important service updates, invoices, and other transactional communications
To enhance customer service through feedback and market research
To comply with legal and regulatory requirements

5. Data Security Measures

At Roofing Done Right, we take your data security seriously. We employ industry-standard security measures, including encryption, firewalls, and secure access protocols, to safeguard your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Sharing

Roofing Done Right does not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information under the following circumstances:

With trusted service providers who assist us in delivering our services (e.g., subcontractors, payment processors), but only to the extent necessary for them to perform their tasks
To comply with legal obligations or respond to lawful requests from public authorities
To protect the rights, safety, or property of Roofing Done Right, our clients, or others

SMS or Phone Numbers: Roofing Done Right does not share phone numbers or use customer contact information for SMS marketing purposes.

7. User Rights

You have the right to control your personal information. Depending on applicable laws, you may have the following rights:

Access: You can request access to the personal information we hold about you.
Update: You have the right to update or correct your information if it is inaccurate.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt-out: You can opt out of receiving promotional communications from us at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Roofing Done Right

Phone: 734-395-5440

Email: office@roofingdone-right.com

Address: 455 E Eisenhower Parkway, Unit 300, Ann Arbor, MI 48108, United States

We are committed to addressing your privacy concerns and ensuring your information is protected.